# Technical Support

**URL:** https://forum.athletica.ai/c/technical-support/35.md?page=2

[Latest](https://forum.athletica.ai/latest.md) · [Categories](https://forum.athletica.ai/categories.md) · [Tags](https://forum.athletica.ai/tags.md)

**Page:** 3

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## [Athletica Roadmap and next version features](https://forum.athletica.ai/t/athletica-roadmap-and-next-version-features/4538)

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**Author:** [@Fracmo](https://forum.athletica.ai/u/Fracmo)\
**Replies:** 2\
**Last updated:** [December 17, 2025, 2:31am UTC](https://forum.athletica.ai/t/athletica-roadmap-and-next-version-features/4538 "2025-12-17T02:31:32Z")

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How can I check on the status of requested features and third-party application integrations? I have made a couple of requests (rowing specific) that have been added to the request queue. But not sure if there is any t…

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## [Double Run Days](https://forum.athletica.ai/t/double-run-days/4527)

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**Author:** [@ChasingUltra](https://forum.athletica.ai/u/ChasingUltra)\
**Replies:** 1\
**Last updated:** [December 13, 2025, 8:55pm UTC](https://forum.athletica.ai/t/double-run-days/4527 "2025-12-13T20:55:40Z")

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I am starting to get double run days populated in my training plan. A recovery short session but then also on the same day a regular aerobic session (screenshot below). I’m not sure if this is because at times I need t…

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## [Going "Unscheduled" on a training plan](https://forum.athletica.ai/t/going-unscheduled-on-a-training-plan/885)

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**Author:** [@Pablo\_ie](https://forum.athletica.ai/u/Pablo_ie)\
**Replies:** 10\
**Last updated:** [December 10, 2025, 4:21am UTC](https://forum.athletica.ai/t/going-unscheduled-on-a-training-plan/885 "2025-12-10T04:21:52Z")

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Hi Folks, When you ‘Go unscheduled’ how to you restart your schedule? Thanks

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## [Swim strenght..bug?](https://forum.athletica.ai/t/swim-strenght-bug/4507)

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**Author:** [@Giuseppe85](https://forum.athletica.ai/u/Giuseppe85)\
**Replies:** 0\
**Last updated:** [December 6, 2025, 9:59am UTC](https://forum.athletica.ai/t/swim-strenght-bug/4507 "2025-12-06T09:59:26Z")

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Salve ragazzi come mai le ripetute da 100mt sono indicate in Z2 mentre quelle da 200 in Z3? Mi risultano anche parecchio facili effettuarle pull/paddles in Z2. Grazie :blush:

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## [Warning about low cadence after prescribing strength endurance](https://forum.athletica.ai/t/warning-about-low-cadence-after-prescribing-strength-endurance/4469)

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**Author:** [@cpk1](https://forum.athletica.ai/u/cpk1)\
**Replies:** 3\
**Last updated:** [December 1, 2025, 9:59pm UTC](https://forum.athletica.ai/t/warning-about-low-cadence-after-prescribing-strength-endurance/4469 "2025-12-01T21:59:49Z")

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After being prescribed a workout to do 40-60 rpm intervals and successfully completing it I’m getting told off by the AI for doing too low of a cadence and to be more careful. Feels like it should be ignoring those worko…

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## [Large number of duplicate workouts in the global library](https://forum.athletica.ai/t/large-number-of-duplicate-workouts-in-the-global-library/4491)

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**Author:** [@arnea](https://forum.athletica.ai/u/arnea)\
**Replies:** 0\
**Last updated:** [November 28, 2025, 9:09pm UTC](https://forum.athletica.ai/t/large-number-of-duplicate-workouts-in-the-global-library/4491 "2025-11-28T21:09:34Z")

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I tried to find some strength workouts from the global library. It’s huge. However it seems that it contains a large number of duplicate workouts which makes it very tedious to browse the workouts to find the one I like.…

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## [Anticipated load of races](https://forum.athletica.ai/t/anticipated-load-of-races/4484)

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**Author:** [@joku](https://forum.athletica.ai/u/joku)\
**Replies:** 2\
**Last updated:** [November 25, 2025, 10:25pm UTC](https://forum.athletica.ai/t/anticipated-load-of-races/4484 "2025-11-25T22:25:13Z")

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Looking at my performance chart and enabling “load” I see that atheltica assumes/anticipates a load of 470 for all my races… independent of duration or whatever. That’s clearly too high! I am not ruling out that I set t…

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## [Permanent German language setting for UI & AI-Coach feedback?](https://forum.athletica.ai/t/permanent-german-language-setting-for-ui-ai-coach-feedback/3428)

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**Author:** [@kreuzi](https://forum.athletica.ai/u/kreuzi)\
**Replies:** 1\
**Last updated:** [November 24, 2025, 4:59pm UTC](https://forum.athletica.ai/t/permanent-german-language-setting-for-ui-ai-coach-feedback/3428 "2025-11-24T16:59:38Z")

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Hello @Prof, is it currently possible to set both the UI and the AI-Coach feedback permanently to German? If not, is this feature already on your roadmap? I really enjoy using Athletica and would be happy to help with…

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## [HR compliance trouble in Steady 5'/5' interval ride](https://forum.athletica.ai/t/hr-compliance-trouble-in-steady-5-5-interval-ride/4466)

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**Author:** [@adriasegarra](https://forum.athletica.ai/u/adriasegarra)\
**Replies:** 1\
**Last updated:** [November 19, 2025, 1:46pm UTC](https://forum.athletica.ai/t/hr-compliance-trouble-in-steady-5-5-interval-ride/4466 "2025-11-19T13:46:15Z")

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Hello there! I have just finished a steady 5’/5’ interval ride on an indoor bike and while my time spent in each power zone was according to plan (although with some higher peaks), my time spent in each HR zone was way …

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## [Modify schedule for no running](https://forum.athletica.ai/t/modify-schedule-for-no-running/4442)

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**Author:** [@Leif](https://forum.athletica.ai/u/Leif)\
**Replies:** 2\
**Last updated:** [November 14, 2025, 12:02pm UTC](https://forum.athletica.ai/t/modify-schedule-for-no-running/4442 "2025-11-14T12:02:10Z")

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I cracked my hip socket and I can’t run. I found the ‘no running button’ on the settings page but can’t activate it. How do I modify my schedule for no running

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## [Custom Scheduling error when saving](https://forum.athletica.ai/t/custom-scheduling-error-when-saving/3092)

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**Author:** [@herbert](https://forum.athletica.ai/u/herbert)\
**Replies:** 12\
**Last updated:** [November 10, 2025, 1:19pm UTC](https://forum.athletica.ai/t/custom-scheduling-error-when-saving/3092 "2025-11-10T13:19:12Z")

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I tried the new feature announced today via newsletter, and as I use Athletica only for running, I wanted to adjust the schedule to have a strength session on Wednesday as this matches perfectly with my fitness group I a…

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## [Choosing date for race not possible](https://forum.athletica.ai/t/choosing-date-for-race-not-possible/4393)

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**Author:** [@Sinserli](https://forum.athletica.ai/u/Sinserli)\
**Replies:** 6\
**Last updated:** [November 8, 2025, 11:05am UTC](https://forum.athletica.ai/t/choosing-date-for-race-not-possible/4393 "2025-11-08T11:05:33Z")

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Hi there, As I will attempt to a muti-stages event upcomig May I would like to add the date of the stages, however the system accepts only weekends (?). See on my bellow attached screenshot. I’m missing the functional…

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## [Redundant notifications](https://forum.athletica.ai/t/redundant-notifications/4404)

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**Author:** [@Joe](https://forum.athletica.ai/u/Joe)\
**Replies:** 1\
**Last updated:** [November 4, 2025, 5:36pm UTC](https://forum.athletica.ai/t/redundant-notifications/4404 "2025-11-04T17:36:59Z")

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I often get more notifications for the same workout upload. like this:

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## [Training plan synced to calendar](https://forum.athletica.ai/t/training-plan-synced-to-calendar/4399)

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**Author:** [@Sinserli](https://forum.athletica.ai/u/Sinserli)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 10:57pm UTC](https://forum.athletica.ai/t/training-plan-synced-to-calendar/4399 "2025-11-03T22:57:04Z")

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Hi! How many weeks of training plan are synced to the calendar? Atheletica AI answers me: “Athletica syncs up to 4 weeks of your training plan to your calendar at a time. This ensures that your upcoming workouts are alw…

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## [Athletica Mobile App Feedback](https://forum.athletica.ai/t/athletica-mobile-app-feedback/2893)

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**Author:** [@MarkB](https://forum.athletica.ai/u/MarkB)\
**Replies:** 61\
**Last updated:** [October 26, 2025, 2:57pm UTC](https://forum.athletica.ai/t/athletica-mobile-app-feedback/2893 "2025-10-26T14:57:12Z")

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We are launching our new mobile app very soon and we welcome any feedback users have here.

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## [Strava Rowing workout not showing in daily sessions](https://forum.athletica.ai/t/strava-rowing-workout-not-showing-in-daily-sessions/4371)

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**Author:** [@Fracmo](https://forum.athletica.ai/u/Fracmo)\
**Replies:** 3\
**Last updated:** [October 24, 2025, 9:15pm UTC](https://forum.athletica.ai/t/strava-rowing-workout-not-showing-in-daily-sessions/4371 "2025-10-24T21:15:53Z")

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Hello, I have a connection to Strava to upload workouts into Athletica. I am only using it for on water rowing workouts to get my Nielsen Kellerman (NK) stroke coach sessions (on water) into Athletica. The NK sessions c…

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## [Not taking in Test / Power data from my workouts](https://forum.athletica.ai/t/not-taking-in-test-power-data-from-my-workouts/4322)

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**Author:** [@htown923](https://forum.athletica.ai/u/htown923)\
**Replies:** 10\
**Last updated:** [October 22, 2025, 12:30am UTC](https://forum.athletica.ai/t/not-taking-in-test-power-data-from-my-workouts/4322 "2025-10-22T00:30:08Z")

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I am having problems with the platform taking my test / power data into sport zone profiles. the swim test I did is not showing up on my swimming pace profile. Also, the Garmin data put the wrong distances on the wor…

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## [Athletica App is down?](https://forum.athletica.ai/t/athletica-app-is-down/4352)

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**Author:** [@RuiMendes](https://forum.athletica.ai/u/RuiMendes)\
**Replies:** 6\
**Last updated:** [October 21, 2025, 1:08pm UTC](https://forum.athletica.ai/t/athletica-app-is-down/4352 "2025-10-21T13:08:45Z")

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Hi, I’m having issues accessing the app: https://app.athletica.ai/ I get a host error message and the mobile app looks to be bit working as well. Thanks Rui

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## [Training plan updates](https://forum.athletica.ai/t/training-plan-updates/4345)

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**Author:** [@edhodges](https://forum.athletica.ai/u/edhodges)\
**Replies:** 1\
**Last updated:** [October 17, 2025, 10:33pm UTC](https://forum.athletica.ai/t/training-plan-updates/4345 "2025-10-17T22:33:04Z")

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I am having some issue with my training plan and wonder if this is by design or a bug. I don’t mind my training plan adjusting but I need to know at least for certain what I will be doing tomorrow so I set prevent sessi…

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## [Wrong matching of activities and workouts](https://forum.athletica.ai/t/wrong-matching-of-activities-and-workouts/4340)

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**Author:** [@joku](https://forum.athletica.ai/u/joku)\
**Replies:** 4\
**Last updated:** [October 15, 2025, 8:57pm UTC](https://forum.athletica.ai/t/wrong-matching-of-activities-and-workouts/4340 "2025-10-15T20:57:43Z")

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AAI permanently matches my short commutes to the prescribed workout(s) for the day, i.e., a ~10 min commute to a 3 h Aerobic development prescription… It should really not do that and if the time and load are so much off…

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## [No runs/strength in global workout database](https://forum.athletica.ai/t/no-runs-strength-in-global-workout-database/4298)

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**Author:** [@Wigster](https://forum.athletica.ai/u/Wigster)\
**Replies:** 2\
**Last updated:** [October 9, 2025, 8:51am UTC](https://forum.athletica.ai/t/no-runs-strength-in-global-workout-database/4298 "2025-10-09T08:51:20Z")

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Hi, I am trying to add a running MAF test to my week. I go to global library of workouts and filter by run and I see nothing. There are 131 test workouts but purely bike or rowing. Is this a bug or it’s not implemented? …

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## [Bike sessions keep getting scheduled when I disable them in my availability](https://forum.athletica.ai/t/bike-sessions-keep-getting-scheduled-when-i-disable-them-in-my-availability/4293)

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**Author:** [@trying2hard](https://forum.athletica.ai/u/trying2hard)\
**Replies:** 1\
**Last updated:** [October 8, 2025, 3:14pm UTC](https://forum.athletica.ai/t/bike-sessions-keep-getting-scheduled-when-i-disable-them-in-my-availability/4293 "2025-10-08T15:14:30Z")

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Hi, I am trying to setup a Hyrox training plan without any bike or swim sessions , but they keep showing up in my plan even after stating I dont want them. Can you please help me out with setting this up? Thanks

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## ["Change Week" already has activity attached](https://forum.athletica.ai/t/change-week-already-has-activity-attached/4284)

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**Author:** [@paschmann](https://forum.athletica.ai/u/paschmann)\
**Replies:** 2\
**Last updated:** [October 6, 2025, 5:46pm UTC](https://forum.athletica.ai/t/change-week-already-has-activity-attached/4284 "2025-10-06T17:46:10Z")

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Hi Team, a couple of weeks ago I modified my plan by using the “Change Week” feature. If I recall correctly I did it at the end of a week (Sunday) of the week I wanted to have (Build 3). Now that week is here, but all th…

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## [Cannot login with same credentials in apple app](https://forum.athletica.ai/t/cannot-login-with-same-credentials-in-apple-app/4288)

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**Author:** [@johnrave](https://forum.athletica.ai/u/johnrave)\
**Replies:** 1\
**Last updated:** [October 6, 2025, 5:11pm UTC](https://forum.athletica.ai/t/cannot-login-with-same-credentials-in-apple-app/4288 "2025-10-06T17:11:44Z")

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While using the same login credentials om my computer as on my phone, I cannot login to the phone app. The app message “These Credentials do not match our records”

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## ["Build Pace Tempo" workout steps in the wrong order](https://forum.athletica.ai/t/build-pace-tempo-workout-steps-in-the-wrong-order/4264)

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**Author:** [@adriasegarra](https://forum.athletica.ai/u/adriasegarra)\
**Replies:** 4\
**Last updated:** [October 6, 2025, 3:04pm UTC](https://forum.athletica.ai/t/build-pace-tempo-workout-steps-in-the-wrong-order/4264 "2025-10-06T15:04:46Z")

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Hi there! I keep getting the steps of the “Build Pace Tempo” running workout in the wrong order, as you can see in the picture attached (since it only makes sense that the run out at L2 should go before the come back at…

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## [Quick Fixes: Try These Before Submitting a Ticket](https://forum.athletica.ai/t/quick-fixes-try-these-before-submitting-a-ticket/4272)

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**Author:** [@Marjaana](https://forum.athletica.ai/u/Marjaana)\
**Replies:** 0\
**Last updated:** [October 1, 2025, 4:41pm UTC](https://forum.athletica.ai/t/quick-fixes-try-these-before-submitting-a-ticket/4272 "2025-10-01T16:41:40Z")

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Hey team, sometimes the quickest way to get back on track isn’t waiting on us—it’s a 30-second refresh on your end. Sometimes all that is needed is a little time to let the system finish all the calculations on the back…

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## [Peaking AFTER the race](https://forum.athletica.ai/t/peaking-after-the-race/4269)

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**Author:** [@camargofernando](https://forum.athletica.ai/u/camargofernando)\
**Replies:** 1\
**Last updated:** [September 30, 2025, 7:51pm UTC](https://forum.athletica.ai/t/peaking-after-the-race/4269 "2025-09-30T19:51:25Z")

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I have 2 races scheduled: a half-IM (B race) and a full (A race). The overall plan all the way towards my A race looks ok. But the weeks leading into my B race show that my form/TSB will reach peak performance readiness …

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## [Strage workout issues](https://forum.athletica.ai/t/strage-workout-issues/4146)

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**Author:** [@Antonie](https://forum.athletica.ai/u/Antonie)\
**Replies:** 12\
**Last updated:** [September 29, 2025, 5:07pm UTC](https://forum.athletica.ai/t/strage-workout-issues/4146 "2025-09-29T17:07:19Z")

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This weekend I had a run scheduled which would last about 58min. I have Athletica connected to Garmin. On my Garmin the run was imported as a 55 min run with different intervals. I just tried to figure out what is going…

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## [Initial import incomplete, history weak](https://forum.athletica.ai/t/initial-import-incomplete-history-weak/4254)

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**Author:** [@joku](https://forum.athletica.ai/u/joku)\
**Replies:** 6\
**Last updated:** [September 29, 2025, 3:38pm UTC](https://forum.athletica.ai/t/initial-import-incomplete-history-weak/4254 "2025-09-29T15:38:30Z")

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I am new to atheletica.ai and this morning created an account, connected intervals.icu and Strava, and let ich chew… It said it was done importing data, created a test week and also a plan beyond. The first issue I see …

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## [No workout wizard](https://forum.athletica.ai/t/no-workout-wizard/4261)

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**Author:** [@Joe](https://forum.athletica.ai/u/Joe)\
**Replies:** 1\
**Last updated:** [September 29, 2025, 3:26pm UTC](https://forum.athletica.ai/t/no-workout-wizard/4261 "2025-09-29T15:26:40Z")

</div>

The upcoming week shows no chance of wizard workout. It looks like a popular topic, but I didn’t find a fix.

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