What’s improved
Wearable connections and workout syncing
- Garmin, Wahoo, and Strava connections are now working reliably in most cases.
- Workouts should be syncing into and out of Athletica as expected.
- If you’re still experiencing issues, particularly with Garmin, this has often been linked to a recent Garmin-side update. In most cases, disconnecting and reconnecting your device in Devices & Connections on the new web app(not on mobile app) resolves the issue.
General platform stability
- Many issues related to data ingestion and session syncing have been resolved.
- We’re seeing a clear reduction in support tickets in these areas.
What we’re still actively working on
Plan Builder
- While improvements have been made, there are still edge cases where plan generation can fail or users can become “stuck” when regenerating plans.
- This remains a top priority, and we are continuing to work through these issues carefully to ensure reliability.
Workout Wizard
- This feature is still under construction and not yet fully available.
- We’ll communicate clearly when it’s ready for broader use.
We have a list of issues on the backlog - if you have already reported those to support, please hang tight. We will get to your issue. Appreciate your continued patience.
If you are experiencing any issues please create a support ticket via emailing support@athletica.ai
Posting problems here only delays any response from us. Sorry about that.
If you are on trial and need an extension, please do not hesitate to contact: support@athletica.ai
Kindly,
Marjaana and the entire Athletica team