We are aware that some of you are not able to upload .fit files manually. Could you please help me out and send a few .fit files with information on which day & modality.
Email: support@athletica.ai
we need a few users, so comment here first and once we get 5 people volunteer I will take this post down.
Thank you so much!
MJ
I cannot upload fit files via the add data button on a planned workout.
I can upload zipped fit files via the bulk upload option (‘Import Data’).
Robert
Edit: I have just replied to the email you sent me!
My uploaded .fit/.zip file for a workout on 01/24/26 from zwift seemed to upload fine, but it is not showing up as a recorded workout on my calendar. I tried to manually upload the .fit file on the actual workout on 01/24, and when I saw this thread, I uploaded the .zip file and it processed and showed complete, but no update/ no workout is shown for 01/24. It just shows a missed workout. The workout was done on Zwift and synced to Garmin & Strava. I tried to upload the .fit file from Stava and the .zip file from Garmin. I’ll send an email to support with both files.
Thanks - platform seems promising, but if workouts/ data doesn’t sync, then it’s missing out on 20-30% of the benefit. Hpoe it’s just a user error thing!
Edit: Thanks, Robert! I was able to upload the .zip file. It didn’t show up initially after the file was uploaded, processed, and complete according to Athletica, but shortly after an email was sent that the files was uploaded, then I was able to go in and see that it made it. Thanks!
Steve
Ideally you use the upload .fit file inside the workout and not data import as it is best used to bring larger amount of data in.
If you are not able to upload a single fit file, please send email to us with what device and browser you are using so we can investigate further. Thanks
If you have strava connected to athletica your zwift files flow automatically from zwift via strava so you don’t have to manually upload anything though.
MJ