Technical Support

Troubleshooting Seek assistance and find solutions to technical problems with Athletica Beta program Provide feedback on beta features and help shape the future development of Athletica Bug Reports Report any issues or bugs you encounter with Athletica.ai and help improve the platform

Topic	Replies	Views	Activity
About the Technical Support category Technical Support	0	81	February 25, 2024
Workout detail fails to display session feedback Bug Reports	4	42	October 17, 2024
What's the conversion from lactate threshold to critical speed? Troubleshooting	3	66	October 15, 2024
Different Goal Ranges (e.g. Power range, BPM range, Pace range) when Looking at the Details of Future Workouts Bug Reports workout	7	61	October 13, 2024
Data from Garmin workouts is not syncing correctly Bug Reports	11	89	October 11, 2024
Should Watt Targets for 2k and 6k Tests be the Same? Bug Reports	0	18	October 9, 2024
Long Run/Rides not long enough Bug Reports	13	192	October 7, 2024
Incorrect load calculation for cycling activity Bug Reports	10	65	October 4, 2024
Support in your fingertips Technical Support support	0	39	October 2, 2024
Beta Program Daily time availability & constraints Beta program	47	737	October 2, 2024
AI Load incorrect Bug Reports	3	52	October 2, 2024
Incorrect Calculation of Custom Bike Session Time and Load Bug Reports	0	10	October 1, 2024
Choosing days and hours (time constraints) Beta program	121	2012	September 28, 2024
Discrepancy between Atheltica and Strava/Garmin Connect Technical Support bug	0	32	September 26, 2024
Missing Workout Wizard Technical Support workout	2	27	September 25, 2024
Weekly Summary of Elevation Gain? Technical Support	3	50	September 23, 2024
Workout wizard on mobile not showing correctly Technical Support	4	53	September 17, 2024
Garmin run workouts use average pace instead of pace Bug Reports	5	81	September 17, 2024
Bug reports Technical Support	248	2855	September 16, 2024
Workouts added in same day Bug Reports	3	43	September 14, 2024
Issue: several updates on a workout on the same day Technical Support	1	32	September 14, 2024
Workout wizard missing Technical Support	4	42	September 12, 2024
Setting heart rate zone/problem Treshold setting Technical Support	7	66	September 11, 2024
Heart rate zone change detected. Our Smart Coach suggests updating the following bike zones: Troubleshooting	2	40	September 10, 2024
Outdated information Technical Support	3	75	September 9, 2024
iPhone app not working Technical Support	4	54	August 30, 2024
Bug with "move to another week" session menu option? Technical Support	4	105	August 28, 2024
Rest periods in swim workouts downloaded to Garmin Technical Support	14	421	August 26, 2024
Bike distance not in Training Plan Totals Troubleshooting bike , training	9	61	August 24, 2024
Time/Distance/Load calculations not including prescribed recovery Bug Reports	5	82	August 23, 2024