Athletica system down

General
1

Hi everyone, our system is down right now and we are working on getting it back up and running.

Will let you know here when it is operational again and we’re really sorry for the inconvenience.

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2

ETA on it coming back online?

3

We’re still trying to get it sorted out. Unfortunately we don’t have an ETA yet. Sorry :pensive:

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4

Hi again, I’m so sorry about this unscheduled downtime. It is resolved for now and the database is resyncing slowly, but you can now view your training plan. Your workouts from the last 24 hours may take a little while to synchronize.

Unfortunately, we are still planning to have a scheduled down time tomorrow at 3:00 p.m. EST to migrate our database to a new provider. This down time may last several hours again, however, we expect this to resolve any future database issues.

We really appreciate your patience and understanding.

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5

Best of luck with the migration!

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6

Would you please provide dates… you posted around 3 a.m. Central European time on Sunday. Depending on whether you’re in Oceania/Asia/Europe or in America, “tomorrow” could either mean Monday or Sunday… :joy: using EST to indicate the new downtime would suggest the latter, but I’m not sure.

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I received an email on 7th November with details fo the scheduled down time:

Downtime Details:

  • Australian Eastern Daylight Time (AEDT): Monday, November 11th, starting at 7 AM
  • New Zealand Daylight Time (NZDT): Monday, November 11th, starting at 9 AM
  • Pacific Standard Time (PST): Sunday, November 10th, starting at 12 PM (noon)
  • Eastern Standard Time (EST): Sunday, November 10th, starting at 3 PM
  • Greenwich Mean Time (GMT): Sunday, November 10th, starting at 8 PM
  • Central European Time (CET): Sunday, November 10th, starting at 9 PM
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8

Thank you! I didn’t (nothing in the spam folder either). Will look into my account settings

9

Our migration to a new database is complete and the system is back up and running.

Thanks everyone for their patience and support. Any missed workouts should sink over the next little while. Please let us know if anything is missing.

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10

Thanks Mark.

Just checked my plan, and it has changed. I was supposed to start testing tomorrow, maf bike, then time trial swim Tues, maf run wed. Instead it has maf bike today (Sunday), 5 km tt run tomorrow, and swim tt Tuesday (when I have a constraint for no swims on Tuesday.

Thanks. T

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Morning! I manually adjusted my plan for the week to better reflect what was there previously (to the best of my memory!). Everything beyond this week looks a-ok.

Nothing more required. Thanks!

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12

That’s great news @wilcoxa35, thank you for your initiative! :pray:

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13

Don’t know if this is a result of the migration, but the (web) app loads much faster now, and it has finally made peace with Mozilla under MacOS and works fine under this setup (after some performance problems I reported in the bug thread).

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