Session(s) not being parsed properly for rowing profile

I have already submitted a support request earlier today but no response yet. It is outside of support hours so thought I would try the forum.

Hello,

The issue is with my rowing power profile. I have been doing a re-test over the past two weeks and starting to see some evidence that my TST All-Out efforts may not be getting parsed correctly.

I did a 2K All-Out session today on my Concept2 rower that has very clear delineation of where the 2K segment started and stopped in the C2 file. The AI coach has provided feedback on the session that the 2K segment has not been identified and that I still have a 2K test to perform.

The AI coach indicated that the session did not parse a specific 2K segment in the session so Athletic used my session average which included WU and CD session so it is completely inaccurate regarding my actual 2K segment time/splits. I calculated a 1:55/500m average split over the 2K segment but Athletica is using the session average of 2:28/500m. Also, my AeT/VT1 and VT2 numbers in the profile to not correlate well with my actual performance in my sessions.

The AI coach suggested I check my Best Efforts in the rowing power profile to see if the 2K all out and other recent TST sessions were captured. Looks like most if not all of my latest TST over the past two weeks are not properly capture including a 20’ session, 6’ session, latest 10” session. However, I do have a couple of warm up sessions that I completed for my 20’ all out session. It does not make sense that they are showing as ‘best efforts’ though.

I am not confidence at this point that the parsing is working properly for the C2 files that are being uploaded. Especially my test files for the last two weeks.

Can you please take a look at this and see what is going on?

I confirmed with the AI Coach that the power profile forms the basis for the training plan and I am concerned there are accuracy issues with my current power profile and the I am working with a sub-optimal training plan as a result.

I have the 2K All-Out .FIT and CSV file from the C2 logbook. The files for the other sessions I mentioned should be with Athletic already.

Thanks for any help.

Frank