Strage workout issues

This weekend I had a run scheduled which would last about 58min. I have Athletica connected to Garmin. On my Garmin the run was imported as a 55 min run with different intervals.

I just tried to figure out what is going wrong so I moved a run for this week to today. Again it shows a shorter duration in Garmin then in Athletica. I dug deeper and came to the conclusion that if I calculate the time for all intervals with my Athletica workout this comes to a total of about 1h14 while the overall time for the workout should be 58 minutes. Anybody see similar things? And how to get everything in sync?

I now have the same issue with the bike workouts. In athletica it is a 2:44 hr bike with 3x10 blocks. In Garmin it is a 2:47 bike with 4x 10 blocks

@Prof how can I get this working correctly.

I am noticing the same the last two weeks where GarminConnect to my Forerunner or Edge, in that it is displaying a shorter sessions (no longer perfectly match) as to what is displayed in Athletica. For example, I completed a early morning swim. Athletica displays a 1300meter swim. The session was synced to my Forerunner prior to the session. however the session ended at 900m. I completed the additional 400m on my own since I remembered what it said prior to the swim. Post workout looking side-by-side as to what was different. Every interval from warmup through cool down no longer matched. Just an FYI to the Team.

Please @Antonie and @KinesioMS may I ask you to create a ticket of these kinds of problems at support.athletica.ai so that I can handle, keep track of and make sure your issue gets fixed efficiently. We are a very small team and it is getting increasingly difficult to keep track of everything here on forum. I appreciate your screenshots and clear descriptions of what is going on. Thanks!
MJ

Where do I make a ticket? Or should I put this under bug report?

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Support.athletica.ai top right corner “submit ticket”
Thanks :folded_hands:

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I was not aware of this. I only see submit a request in the top right corner. Is that what you mean?

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@Marjaana Is the submit a request button the one you mean or another one?

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yup submit request :slight_smile:
Screenshot 2025-09-26 at 8.18.40 AM
Thank you
MJ

@Marjaana , same issue here for some workouts when syncing to intervals.icu – syntax is wrong or really for several intervals the specification is forgotten/truncated – see screenshot from a.ai export to i.icu below.

In fact, judging by the preview graphics, the workout is even wrong at app.vqvelocity.com –missing the “spikes”:-o

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@Antonie, you might want to fix the typo in the title –> “strange”:wink:

Hey @joku,
if this is still happening to you, please submit a request.
MJ

yes

done

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