I got log out when I’m trying to login in my shortcut through the chromes home shortcuts. When I trying to log in again, you’ll end up in a loop of restoring then logging in again.
But I can login in my phone without any problems.
I got log out when I’m trying to login in my shortcut through the chromes home shortcuts. When I trying to log in again, you’ll end up in a loop of restoring then logging in again.
But I can login in my phone without any problems.
if you use the reset password option you should be able to get back in
You can also try putting the following into your browser:
https://app.athletica.ai/logout
And then log back in…
Please let us know if you can get going again.
Best,
Paul
Thank you! I can log in again by resetting the password. I’m just avoiding to do so in the first place
I can now log back in, but unfortunately after restarting my PC, now I need to do all the resetting the password again just to get in.
It might be because I temporarily suspend my subscription? But my subscription in up until January 27.
Hi @RonSP,
Unfortunately we can’t identify you here so please send a message to hello@athletica.ai and we can look into the issue for you.
Best,
Paul