Wahoo Connection Frequently Disconnecting from Athletica

[Matthias]

My Wahoo account regularly gets disconnected from Athletica, and I have to keep reconnecting it manually. This becomes especially frustrating when I’m about to start a bike ride and realize the workout hasn’t synced—usually right when I’m ready to go.

[Marjaana]

Sorry to hear you are having trouble with this @Matthias ! I understand that would be very frustrating!
Could you please snap some screenshots so we can better investigate what is happening to your connection.
Thanks, MJ

[Matthias]

From time to time the Wahoo account is not connected and instead of the white box with “configure” there is a blue box with “connect”. As long as I don’t reconnect the Wahoo account I can’t sync workouts to my wahoo.
I don’t know what other screenshots I could provide.