Bug reports

Hi Athletes,

To help us resolve technical issues more efficiently and keep things running smoothly, we’re officially closing the Bug Reports thread here in the forum.

If you experience a bug, glitch, or anything not working as expected, please head to:

:backhand_index_pointing_right: support.athletica.ai

That’s the best place to report issues directly to our support team — and ensures we can track, prioritize, and fix things faster.


** Need Answers Fast?**

Before you submit a ticket, you might find the solution instantly in our growing library of Knowledge Base articles, covering topics like:

:backhand_index_pointing_right: How do I change my thresholds?
:backhand_index_pointing_right: How do I get my Athletica workouts to appear in Velocity/Zwift/TrainerRoad?
:backhand_index_pointing_right: What if I miss a workout or need to adjust my training plan?
:backhand_index_pointing_right: What devices and platforms can I connect to Athletica?

Explore answers at:

:backhand_index_pointing_right: support.athletica.ai > Help Center


The Forum Still Matters!

This forum remains your space to:

  • Share training journeys
  • Ask questions about training strategies and general advice
  • Support other athletes using Athletica
  • Share your race reports:

We’re here to support your athletic journey — and focusing our bug triage through support helps us do that better.

Thanks for helping us streamline and improve the experience for everyone.

– The Athletica Team

#TrainSmarterNotHarder

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