I waited an hour after authorization with both my Garmin Epix and and my Garmin 265 near the phone and no tones of any kind. I had to get my run in so went out with both and the Athletica WR screen stayed at zero on both watches. Should I go back and re-authorize and keep the watches near the phone for longer than an hour?
Try starting the activity to see if it changes
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I meant I did start an activity on both watches and it never moves from zero. I finished and uploaded that activity and started another and still zero. I then reinstalled everything and it re-authorized and sitting next to the phone now for about 45 minutes and no downloaded profile yet. Iāll keep them close and see if that changes.
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Keeping an eye on this thread @mgiven @Phil and appreciate your work guys to try to get this figured outā¦
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Is there a way to have both options (percentage and time to zero) visible? Or do we need to choose and stick with just the one?
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I currently donāt have it downloaded on any devices and occasionally check it after a session. I would however be very interested in some explanation on how we should be using it during training sessions. E.g should we be aiming for zero at the end of every session or just the hiit workouts ā¦ā¦I do understand what it is measuring however unsure on how we use the info during a session.
Cheers
Grant
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Agree @GrantNZ and thatās what weāll be working towards. We did put the following together earlier on that could be worth a view but we can probably aim to expand on this and simplify, also in video format.
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Thanks Prof,
I actually hadnāt seen that article
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I bet you thought the silence today meant that I raised the white flag and quitā¦not so! Back at it for a few hours now going backward to older watches and devices laying around. Iād say this is SOME progress, but not in the technological direction Iād prefer. I went back even further and tried to download Connect IQ/Connect onto a 6 year old android tablet running Android 10 and a 5 year old Garmin Forerunner 245 music. Took ahwile to charge the tablet and it works at an incredibly slow speed (imagine thinking a hamster on a wheel is running it!) Andā¦lo and behold it worked! This is the first time Iāve actually seen WR at 100% and going downward on a live session on a Garmin watch run by an Android device. The bad news is the 2019 ātechnologyā but Iāll take one victory.
Now trying to duplicate it on my 265 and Epix Gen 2 with the same old tablet. If that fails then dunno. If they work then maybe the issue is with modern Android?
Any of this help?
Back to kicking tires!
Mike
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Also on my forerunner 955 the app doesnāt work 
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I also have forerunner 955. I had no problems installing earlier, but the recent update to Time to Exhaustion feature took me a couple of tries. I uninstalled everything, then reinstalled and before going to bed, I left my watch and phone close to each other overnight and in the morning it was all there.
This week Iāll be testing it out 
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@Marjaana what does it mean close to each other? I live with my 955 on my wrist and my phone on the pocket or beside me, 24 hours per day, 365 day per year but it doesnāt sync. Ah, i already tryed to uninstall and reinstall but nothing for the moment.
Thank you bye
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Mike,
I suspect that from what youāve described your newer Android phone is being very aggressive with two things.
- Limiting the Bluetooth connection between your phone and Epix
- Limiting how often Garmin Connect Mobile is able to have an Internet connection in the background.
The code the device is given after you authorise it, expires after roughly 10 minutes. The device has that time window to exchange that code for a token, which it will then use to authenticate against Athletica, in all subsequent calls. It can only make a call to the Internet in a background process at most once every 5 mins (Garmin restrictions), and that call goes through Garmin Connect Mobile on your phone. If it doesnāt exchange the code and it expires, then youāll be prompted once against to authorise, to obtain another code. The fact you waited an hour before you were prompted once again to authorise, shows that the connection between your watch and phone is somewhat intermittent under modern Android. It should prompt much sooner than an hour, more like 15 mins if it expires. A battery saving feature no doubt.
Iāll suggest two things at this point
- Turn off battery saving in the power settings on your modern phone if set
- When you are next prompted to authorise the app. After authorising, open Garmin Connect Mobile (Not IQ store) on your phone and leave it open in foreground
I would also check what the permissions for Garmin Connect Mobile are on your phone, in particular location and bluetooth and background permissions.
If you donāt get any further with that, and you are game, Iāll reveal how to create a log file for the data field on your watch. We can then see what gets written to the log as it goes through the authorise to get your profile actions.
Youāll have to give something more than a vague doesnāt work, if we are to give you some steps to try.
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Yes for sure @Phil.
I follow this thread and i did everything you already said: installed, unistalled, reinstalled, give permissions, leave phone and watch near without app activated, leave phone and eatch near for loooong time without app activated, worked on options but my workout reserve still show ā-0-ā.
Feel free to ask something of particular and i will give you my experience. Sorry but i am not a developer so i donāt know a lot of procedure. I read that is on developing also a video. I could wait for it to see if it clarify how to install. Thanks!!!
Did your phone prompt you to authorise WR, and did you complete that step successfully?
Oh, and I wouldnāt suggest you uninstall as a normal action, as that erases, any authorisation and other steps that have been completed. Thus putting you back to square one.
Yes it asked and i followed the steps requested. No error or strange messages
I read now your answer before and i have for sure some battery saving settings. Maybe is that
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Okay try the steps Iāve given to @mgiven and see if they help. If not, itās going to get a bit technical where Iāll need you to create a log file on your watch to find out what is going on within the data field in the background.
Thanks, Iāll go through those. A minor update since we last attacked thisā¦
After about 5-10 attempts of uninstalling and installing I DID get it working on my Garmin Forerunner 265 and the same Samsung S23 Android phone, so it IS possible. The data field works on the watch and on Connect IQ it shows a profile date. It took MANY attempts though!
I immediately pivoted to the Epic thinking it was a breakthrough and got a LITTLE further, but not all the way there yet. After a few attempts of uninstalling and reinstalling I did hear the successful tones on my watch and the field was now showing 100% and going down when an activity starts. However, there is still no profile date on Garmin Connect IQ app settings. It only shows a zero. Iāve started several activities and then deleted them just to make sure. Iāve also synched the phone to Garmin a bunch of times and let it sit overnight next to the watch. Iāll go through your latest list now.
Can you clarify, youāre saying it shows 100% and updates during an activity on your Epix Pro?